What personal information do we collect from the people that visit ZeroPaper’s website & e-commerce platform?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number, credit card information and / or other details to help you with your experience.
When do we collect information?
We collect information from you only when you place an order, fill out a form or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To quickly process your transactions.
- To send periodic emails regarding your order or other products and services.
- To follow up with you after correspondence (email or phone enquiries)
How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order, enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use ‘cookies’?
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browsers are a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless expressly requested by the data subject. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential by means of signing a confidentiality agreement. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party providers have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites / providers.
Child Protection Act, 1999
When it comes to the collection of personal information from children under the age of 13 years old, we confirm that we do not specifically market to children under the age of 13 years old.
Fair Information Practices
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email
- Within 1 business days
Protection of Personal Information Act, 2014
The POPI Act sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations thereof.
We collect your email address in order to:
- Send information; respond to inquiries, and/or other requests or questions
- Process orders and to send information and updates pertaining to orders
- Send you additional information related to our product and / or service
To be in accordance with the POPI Act, we agree to the following:
- We will honour opt-out / unsubscribe requests quickly
- We will commit to the protection of all personal information in accordance with SANS standards
- Allow users to unsubscribe by using the link at the bottom of each email
If at any time you would like to unsubscribe from receiving future emails or correspondence, you can email us at firstname.lastname@example.org and we will promptly remove you from ALL marketing – related correspondence.
Mrs. Kristen Blackburn
+27 010 590 1272
Last Edited on 2018-06-04